Privacy Policy
Last Updated: [Insert Date]
Illowa Insulation (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website and interact with our services.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Contact Information: Names, emails, phone numbers, addresses.
- Behavioral Information: Browsing behavior on our website, including cookie information.
- Service-Related Information: Budget details provided for quotation purposes.
We do not collect sensitive information, such as health, financial, or demographic details.
2. How We Collect Your Information
We collect information through:
- Forms: Information you provide through contact forms and appointment scheduling.
- Cookies: We use cookies and similar tracking technologies, including Meta Pixel and Google tools, to understand user behavior and improve our services.
- Third-Party Integrations: Data collection via marketing partners like Meta, Google, and Angie’s List.
- Newsletters: Information you provide when subscribing to our newsletter.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Improvement: Enhancing and personalizing your experience with our services.
- Quoting and Customer Support: Providing accurate quotes and facilitating customer support.
- Marketing: To better tailor advertisements and marketing efforts through partners like Meta and Google.
4. Sharing Your Information
We may share your information with third parties for visibility and quality marketing, including:
- Advertising and Analytics Partners: Meta, Google, and Angie’s List. Other platforms and advertisers may be added without further warning and without notification off this list.
We do not sell personal data.
5. User Rights & Choices
Access, Edit, or Delete Data: You have the right to access, modify, or delete your data. To request data deletion, please contact us via our contact form, and we will delete any personal data at the end of the month following your request.
Opt-out of Cookies: An opt-out for cookies will be available on our site at a later date.
6. Data Security
We are committed to protecting your data through:
- Encryption: Data stored on our secure systems is encrypted.
- Secure Storage: Access to personal data is restricted to authorized personnel only.
7. Data Retention
We retain your information indefinitely unless you request deletion. This helps us maintain continuity and provide ongoing support if needed.
8. Compliance with Privacy Regulations
We are committed to complying with applicable privacy laws and regulations, including:
- General Data Protection Regulation (GDPR) for EU residents
- California Consumer Privacy Act (CCPA) for California residents
You may have additional rights based on your jurisdiction.
9. Changes to Our Privacy Policy
We may update this Privacy Policy as needed. If we make significant changes, we will notify users by email to the address provided, or through a notice on our website.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us via sales@illowainsulation.com or send verified mail to P.O. Box #1038 Moline, Illinois 61265
